Child Personal Care Allowance

If you have a child (or children) with a high level of long-term illness or disability but you don’t get Income Support, you can apply for the Child Personal Care benefit regardless of your household income.

The requirements for the benefit are:

  • your child must need a very high level of help with their personal care when compared to other children of the same age
  • one adult in the household must pass the Income Support residence test
  • the child’s condition must be expected to last at least six months (either before or after the claim is made), but the benefit may be available to children who are terminally ill
  • your child must meet the requirements for level two or three of the Personal Care component
  • Monday, Tuesday, Thursday, Friday, 10am to 2pm by appointment only
  • Wednesday, closed for visits in person
  • Monday to Friday, 9am to 5pm for telephone enquiries

The benefit can be awarded for physical, sensory, emotional and cognitive conditions.

A child is defined as being under compulsory school leaving age.

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Home Carers Allowance

Home Carer’s Allowance is for carers of working age who spend 35 hours (or more) per week caring for someone who requires a very high level of personal care.

The allowance is designed for carers who can't work full time or who have to substantially reduce their working week because of their caring commitments.

Carers may have their contribution record protected with credits so that they do not lose their own right to future Social Security benefits.

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Patient Travel Services

Some specialised treatments are not available in Jersey, so we have arrangements with the UK and Guernsey to provide them.

If you require treatment in Guernsey or the UK you will be referred by a Jersey Hospital consultant and we will pay for flights and some travel-related costs for you if you qualify for free hospital care.

All travel is booked through the HCS Travel office.

As soon as you have your UK hospital appointment letter, including all follow-up appointments, you need to contact the HCS Travel Office to make your travel arrangements.

From 1 May 2019, you need to book an appointment by calling us on +44 (0) 1534 442323, from Monday to Friday, between 9am and 5pm.

We're located in the Gwyneth Huelin Wing of the General Hospital.

Our opening hours are:

For urgent appointments within 48 hours only, you can come in during these opening times without a prior appointment.

Tel: +44 (0) 1534 442323 / +44 (0) 1534 442310

Fax: +44 (0) 1534 442898

Email HCS Travel

Coronavirus-Time Off Work

If you need to self-isolate and cannot get to work, or work from home, you can claim Short Term Incapacity Allowance (STIA) for two weeks.

For more information please go to the Goverment Of Jersey page below.


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